FeedbackChimp is your go-to solution for gathering, managing, and acting on user feedback. It’s designed to streamline your product development process, improve customer engagement, and ensure that your product evolves in line with user needs. Below are the key features that make FeedbackChimp an essential tool for your business.

FeedbackChimp offers both public and private feedback boards to seamlessly collect and organize feedback from users. Public boards foster open communication, inviting your users to share their ideas and vote on others. For more sensitive input, private boards keep feedback secure, allowing you to manage confidential suggestions or internal ideas.

With FeedbackChimp's interactive product roadmap, you can visually represent your development process. Keep users informed about upcoming features, improvements, and the overall direction of your product. This transparency helps your users understand your priorities and stay engaged with your updates.

Keeping your users in the loop is easy with our changelog feature. Announce new features, bug fixes, and updates in an organized and visually appealing feed. This ensures transparency while building trust with your user community by showing that you’re constantly improving the product.

Ensure that your feedback boards remain relevant and high quality with moderation tools. Manually review and approve new posts and comments, allowing you to maintain a productive, spam-free environment where valuable feedback thrives.

Every team’s workflow is different. With custom statuses, you can create status labels that match your specific process. Keep everyone on the same page by updating the status of feedback items in real-time, ensuring that both users and team members are informed about progress.

Whether you need to foster transparency or handle sensitive feedback, FeedbackChimp offers the flexibility of private or public boards. Public boards encourage open dialogue with your users, while private boards help you manage confidential or internal suggestions securely.

To ensure brand consistency, FeedbackChimp allows you to use your custom domain. Host your feedback boards on your own branded URL, creating a seamless experience for users that aligns with your company’s identity.

Encourage open and honest feedback with anonymous mode. This feature lets users submit their thoughts without attaching their identity, breaking down barriers and making it easier for people to share candid feedback.

Organize your feedback with tags and categories, making it easier for users to find relevant posts. Whether it's feature suggestions, bugs, or general feedback, categorizing posts helps structure your boards and ensures that feedback is easy to navigate.

Manage user expectations with estimated dates for feature releases. By sharing approximate launch dates for new features, you help build anticipation while keeping users informed about the development timeline.

Reflect your brand’s identity across your feedback boards with custom branding. From logos to theme colors and custom domains, you can ensure a cohesive and professional look that aligns with your company's visual identity.

Stay updated with weekly email reports summarizing your board's activity. These reports keep you informed about the latest trends, feedback submissions, and voting patterns, ensuring you're always aware of what's happening on your boards.

Simplify login and enhance security with single sign-on (SSO). Available with the White Label addon, this feature ensures a seamless connection between your users' existing accounts and your feedback boards, providing a frictionless experience while protecting user data.

Communicate effectively with users by speaking their language. FeedbackChimp supports over 10 languages, making your feedback board accessible to a global audience and ensuring that language is never a barrier to receiving valuable insights.

FeedbackChimp seamlessly integrates with popular tools like Google Analytic, Fathom, Matomo, and Plausible. These integrations allow you to track and analyze board traffic, providing valuable insights while keeping feedback integrated within your existing workflow.

With these advanced features, FeedbackChimp empowers you to make better decisions by streamlining the process of gathering, prioritizing, and acting on user feedback. From public boards and feature voting to custom branding, integrations, and multi-lingual support, these features provide everything you need to stay connected with your users and continuously improve your product. Need more information? Check out our Support Center for further assistance.