Yes, FeedbackChimp allows you to moderate posts before they become visible to the public. By enabling post moderation, you can review all incoming feedback, ensuring it meets your community guidelines and standards before other users can see it. This feature helps you maintain a constructive and positive feedback environment by filtering out inappropriate or irrelevant content.
How to Enable Post Moderation in FeedbackChimp?
To activate post moderation in FeedbackChimp, follow these steps:
- Go to your FeedbackChimp dashboard and select the Boards tab.
- Select the specific board where you’d like to enable moderation. Each board can have its own moderation settings.
- In the board settings, find the option for Post Moderation and toggle it on. This setting will ensure that all posts submitted to this board are reviewed before they go public.
- After enabling moderation, click Save to apply the new settings.
Moderating Other Types of Content
In addition to posts, you may also want to moderate comments, especially if your community is active and discussions are frequent. Comment moderation can similarly be enabled in the board settings, allowing admins to review comments before they’re visible to users.
How Moderation Works
When moderation is enabled, all new posts will be held for review, allowing admins to assess them before they appear publicly. Admins will have the option to:
- Approve: Approve the post, making it visible to all users.
- Reject: Reject the post if it doesn’t meet community standards or if it contains inappropriate content.
Admins can access pending posts in the board’s moderation queue, where they can approve or reject submissions.
💡Tips & Best Practices:
Enabling post moderation provides several benefits:
- Quality Control: Review all content to ensure it aligns with your community guidelines and is relevant to your product.
- Constructive Environment: Keep discussions positive and focused by filtering out inappropriate or off-topic posts.
- Enhanced User Experience: Provide users with a feedback portal that reflects professionalism and maintains a supportive environment.
By using post and comment moderation together, you can maintain a well-organized, respectful, and constructive feedback portal in FeedbackChimp. This approach helps you foster a positive community atmosphere and ensures that all feedback is valuable and actionable.
For additional assistance or inquiries, please reach out to Customer Support.