FeedbackChimp makes it easy for users to share their thoughts, suggestions, and feedback without the need to log in. By allowing anonymous posting, commenting, and upvoting, you can encourage more users to participate and share their ideas openly. Here’s how you can set up and manage these options in FeedbackChimp.
How to Enable or Disable Anonymous Actions
You can configure anonymous posting, commenting, and upvoting by navigating to the permissions settings for a feedback board. Follow these steps to manage the settings:
- Navigate to the Boards tab in your FeedbackChimp dashboard. Click on the board you want to configure.
- Select the General tab.
- Scroll down to the Permissions section.
Here, you can find the options to enable or disable anonymous posting, commenting, and upvoting. Toggle these settings to match your desired level of access.
Managing Risks and Moderation
While anonymous posting and commenting can foster engagement, it’s essential to have moderation controls in place to prevent spam or inappropriate content. FeedbackChimp allows you to enable comment moderation, so admin approval is required before comments are published. Additionally, you can disable anonymous actions anytime if they no longer fit your community guidelines.
Anonymous posting, commenting, and upvoting make it easy for users to share feedback without the need for an account. Configuring these options in FeedbackChimp allows you to create a more inclusive and open feedback environment.
For additional assistance or inquiries, please reach out to Customer Support.