Feedback boards in FeedbackChimp are used to gather and prioritize user suggestions, feature requests, and bug reports. They provide a structured way for users to share their input and for teams to manage and respond to feedback effectively.
How to Set Up Feedback Boards in FeedbackChimp
To create a new feedback board, follow these steps:
- Go to the Boards tab in your FeedbackChimp dashboard.
- Click the Create Board button to start setting up a new board.
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This will take you to a new page. From here, you can:
- Enter a name for your feedback board to help users identify the board’s purpose.
- Configure your board's visibility by clicking on the dropdown.
- Public Board: Allows everyone to view and interact with the board.
- Private Board: Restricts access to authorized users only.
- Configure additional board settings by toggling the options below:
- Show on Home Page: Toggle to enable or disable showing the board on your home page.
- Allow Indexing by Search Engines: Decide whether the board should be indexed by search engines for better visibility.
- Once you've configured your settings, click Save to create your feedback board.
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When you are done, your board will be created in FeedbackChimp as shown below.
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Managing Feedback Boards
After creating a board, you can manage it from the Boards tab:
- Edit Board Settings: Change the board name, visibility, or other configurations anytime.
- Reorder Boards: Adjust the order in which boards appear by dragging and dropping them.
- Delete Boards: If a board is no longer needed, you can archive or delete it.
Learn more about managing board settings here.
For further assistance or questions, please reach out to Customer Support.