Once you've set up your Feedback Portal in FeedbackChimp, sharing it with your community is the next step. FeedbackChimp provides various ways to share your portal, making it accessible to users and encouraging feedback collection. You can easily share a link, embed it on your website, or customize the portal's access settings to fit your needs.
Ways to Share Your Feedback Portal
FeedbackChimp offers multiple methods to share your Feedback Portal:
- Direct Link Sharing:
- Simply copy the shareable link to your Feedback Portal and send it to your users via email, social media, or any communication channel.
- The link directs users straight to your portal, where they can view boards, submit feedback, comment, and upvote.
To get the link to your feedback portal, simply navigate to Settings--> Workspace from your dashboard and copy the URL to your workspace as shown below.
- Custom Domain:
- Use a custom domain to host your Feedback Portal, creating a branded and consistent experience for your users.
- Configure the domain settings in your workspace for a more professional look.
Learn about setting up a custom domain in FeedbackChimp here.
Adjusting Access Settings
To control who can view and interact with your Feedback Portal, FeedbackChimp allows you to:
- Set Portal Visibility: Make the portal public for everyone or restrict access to specific groups, such as customers, team members, or beta testers.
To make your feedback portal private, navigate to Settings--> Feedback from your dashboard and toggle to enable the 'Hide Feedback Portal' option as shown below.
Why Share Your Feedback Portal?
Sharing your Feedback Portal enables your community to actively participate in your product's growth and helps you:
- Gather Diverse Insights: Collect feedback from a broader audience to improve your product.
- Encourage User Engagement: Give users a platform to share their thoughts and connect with others.
- Streamline Feedback Collection: Make it easy for users to submit and view feedback, all in one place.
For more details, explore related documents on Feedback Portals here: