Transitioning from Beamer to FeedbackChimp is a straightforward process that allows you to retain all your feedback data while gaining access to FeedbackChimp’s enhanced features.
Since Beamer doesn’t offer a direct data export option, you’ll need to use their API to retrieve your feedback data for migration. This guide outlines the steps to export data using Beamer's API and import it into FeedbackChimp.
Why Migrate to FeedbackChimp?
FeedbackChimp provides several advantages over Beamer, including:
- Customizable Feedback Boards and Categories: Tailor your Feedback Portal to meet your specific needs.
- Advanced Integrations: Connect FeedbackChimp with tools like Slack, Asana, Zapier, and GitHub.
- Enhanced Feedback Features: Use tagging, status tracking, and customizable workflows to improve feedback management.
Exporting Data from Beamer Using the API
Beamer does not provide a built-in data export feature. To migrate your data, you’ll need to use Beamer’s API. Here’s how:
- Access your Beamer account and go to the admin dashboard.
- Navigate to Settings in your Beamer account.
- Find the API section and copy your API key for use in API requests.
- Use the API endpoints to retrieve feedback data, including posts, comments, votes, and other fields. Refer to Beamer’s API documentation for details on endpoints, authentication, and parameters.
- Once the data is retrieved, format it into a CSV file. Ensure it includes all necessary fields like titles, descriptions, statuses, votes, and comments.
Importing Data into FeedbackChimp
Once your data is exported from Beamer, follow these steps to import it into FeedbackChimp:
- Navigate to Settings > Import/Export in your FeedbackChimp dashboard.
- Click Import Data and upload the CSV file you exported from Beamer.
- Match the fields in your CSV file (e.g., post titles, descriptions, statuses, votes, and comments) to the corresponding fields in FeedbackChimp.
For detailed instructions, check out our Importing Data into FeedbackChimp documentation.
- Double-check the mapped fields to ensure all data is correctly aligned. Once ready, click Import Data to start the migration process.
- After the import is complete, review your Feedback Boards in FeedbackChimp to ensure all posts, comments, and votes have been successfully transferred.
💡Tips for a Smooth Migration
- Organize Your Data: Review and clean up your feedback in Beamer before exporting to avoid importing outdated or irrelevant posts.
- Inform Your Users: Notify your users about the migration to FeedbackChimp and provide them with access details for the new portal.
- Set Up Boards and Categories: Customize your Feedback Boards in FeedbackChimp before importing data to keep everything organized.
Post-Migration Setup in FeedbackChimp
After migrating your data, take full advantage of FeedbackChimp’s features:
- Customize Feedback Boards and Categories: Use FeedbackChimp’s tools to organize feedback into clear and structured boards.
- Enable Integrations: Connect with Slack, Zapier, Asana, GitHub, and other tools to streamline your workflows.
- Update Feedback Statuses: Assign appropriate statuses to your feedback posts, such as "Planned," "In Progress," or "Completed."
- Engage Your Users: Encourage your users to explore the new Feedback Portal and provide feedback in the enhanced environment.
If you need further assistance, contact our Customer Support.