FeedbackChimp allows you to assign various user roles within your organization, providing flexibility and control over who can access, manage, and edit your feedback boards and posts. This guide covers the default admin roles available and provides an overview of how to create custom roles to suit specific needs.
Note: User roles are an exclusive feature that is only available with the Remove Branding addon.
Default Admin Roles in FeedbackChimp
FeedbackChimp offers the following default roles with varying access and permissions:
Admin
- The highest level of access, with complete control over all aspects of the FeedbackChimp account.
- Admins can manage all settings, including billing, integrations, user roles, and feedback boards.
Managers
- Managers have permissions to manage and configure boards, users, and settings but cannot access billing or make changes to the Admin role.
- Managers can also create, edit, and moderate posts and comments but have limited access to account-wide settings.
- Managers are ideal for managing day-to-day operations within FeedbackChimp.
Contributors
- Contributors have read-only access to view posts, comments, and boards but cannot make edits or add new content.
- This role is typically assigned to team members or stakeholders who need insight into feedback without the ability to modify content.
Customizing User Roles in FeedbackChimp
In addition to the default roles, FeedbackChimp enables you to create custom roles to suit unique needs within your team. This allows for greater flexibility by tailoring access permissions to specific requirements.
To learn more about creating custom roles, check out How to Create Custom Roles in FeedbackChimp.
For additional assistance or inquiries, please reach out to Customer Support