Changelog Emails

Email notifications sent when a changelog entry is published

Avatar of Khushhal
Written by Khushhal
Last updated Nov 04, 2024
FeedbackChimp offers a powerful Changelog feature that allows users to communicate updates, improvements, and new features to their subscribers effectively. With the Changelog, you can keep your audience informed about the evolution of your product or service, fostering transparency and engagement.

What is the Changelog?

The Changelog is a dedicated section within FeedbackChimp where users can create entries that detail changes made to their product or service. This may include new features, bug fixes, enhancements, and other important updates. By utilizing the Changelog, users can provide their subscribers with clear and concise information about what’s new.
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Notify Subscribers With Changelog Emails

One of the standout features of the Changelog is the ability to notify subscribers via email whenever a new changelog entry is created. This ensures that your audience stays informed without needing to check back regularly for updates.

How to Notify Subscribers With Changelog Emails

To notify your subscribers whenever you publish or edit a changelog, follow the steps below:
  1. Navigate to Changelog--> Entries from within your FeedbackChimp dashboard.
  2. Click on the +Create a new entry button to create a new changelog entry. If you want to edit a changelog and update your subscribers, simply click on the 'Edit' icon next to a changelog entry to open the editor.
  3. Look for the Notify Subscribers toggle option within the editor. Toggle this option to On to notify your subscribers about this update.
  4. Save and publish your changes. Your subscribers will receive an email notification summarizing the changes.
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Benefits of Notifying Subscribers

  • Increased Engagement: Regular updates can keep your subscribers engaged and interested in your product.
  • Improved Transparency: By informing users of changes, you build trust and foster a transparent relationship with your audience.
  • User Awareness: Subscribers will be promptly made aware of new features or important fixes, enhancing their experience and usage of your product.

Best Practices for Using the Changelog

  • Be Clear and Concise: Write entries that are easy to understand and get straight to the point.
  • Use Bullet Points: If there are multiple changes, consider using bullet points for easier readability.
  • Highlight Key Features: Emphasize major updates or features that may significantly impact users.
  • Maintain Regular Updates: Aim to update your Changelog regularly to keep your audience informed.

💡Things to Know

  • Anyone who subscribes to your changelog will receive changelog emails if you enable the Notify Subscribers option. The subscribe link is visible at the top of your changelog.
  • Subscribers will be required to create an account by providing a name and email.
  • The changelog emails will follow your branding and appear in a customized format
  • Emails come from [email protected]. Custom email whitelabeling is available through the Branding addon. Contact support to learn more.

By keeping your subscribers updated on changes, you can enhance user engagement and satisfaction while fostering a transparent relationship.

For additional assistance or inquiries, please reach out to Customer Support.

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