Integrating Discord with FeedbackChimp enables your team to receive real-time feedback updates directly within your preferred Discord channels.
Key Features of Discord Integration With FeedbackChimp
By integrating Discord with FeedbackChimp, you can:
- Save up on time by directly submitting feedback from Discord to FeedbackChimp by using the command:
/feedback - Turn messages in your Discord channel into posts on FeedbackChimp.
For details about the key features of Discord integration with FeedbackChimp, scroll further down in this documentation.
Setting up the Discord Integration
Here’s a step-by-step guide on setting up the Discord integration in FeedbackChimp.
- From your FeedbackChimp dashboard, go to Settings and select Integrations.
- On the Integrations page, scroll down to the Communication tools section. Here, you’ll find a list of compatible apps. Find Discord and click on it to start the integration process.
- You’ll be taken to a new page where you can click Install Discord. This action will redirect you to Discord, where you can authorize FeedbackChimp to access your Discord workspace.
- Choose the Discord server you’d like to connect with FeedbackChimp. Once selected, click Authorize to grant permission for FeedbackChimp to access the server.
After authorization, you’ll find FeedbackChimp listed under Apps in your selected Discord server. This confirms that FeedbackChimp is now connected to Discord.
Managing the Discord Integration
- Select a Channel for Notifications: Go back to the Discord Integration page in FeedbackChimp. Select the Discord channel where you’d like feedback posts and updates to appear. Ensure the FeedbackChimp bot has been added to this channel so that it can post notifications.
- Receiving Updates: Once set up, feedback posts, comments, and notifications from FeedbackChimp will appear in your chosen Discord channel. This helps keep your team informed and engaged with feedback as it comes in.
- Switching Channels: If you need to change the channel where notifications are sent, go to the Discord Integration page in FeedbackChimp, select the new channel, and ensure the bot has permissions to post in that channel.
How to Remove the Discord Integration
To remove the integration at any time:
- Go to Settings > Integrations in FeedbackChimp.
- Find Discord in the list of integrations.
- Click the Uninstall button.
This action will disconnect FeedbackChimp from Discord, stopping notifications and removing the bot from your server.
How to Use the FeedbackChimp Command in Discord
To use the FeedbackChimp command in Discord, simply type
/feedback in your channel and you will be able to quickly use the FeedbackChimp app in Discord to create posts or submit feedback.
How to Turn a Message Into a Post in Discord With FeedbackChimp
- Go to the channel where the FeedbackChimp app is allowed to receive posts from.
- Add any message that you want to later turn into a post.
- Click on the three dots next to the message and then select Apps--> Send to FeedbackChimp.
- Select the board where you want to create your post.
- A popup will appear in Discord. Here you can add details about the post, and include an internal comment if you wish. Click the Submit button when you are done.
Integrating Discord with FeedbackChimp keeps feedback visible to your team within their primary communication space. By making feedback accessible in real time, your team can respond quickly to user suggestions, ideas, and bug reports, streamlining your feedback workflow.
Set up the Discord integration today to keep feedback at the center of your team’s collaboration and decision-making process!
For additional assistance or inquiries, please reach out to Customer Support.