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How to Integrate Google Analytics with FeedbackChimp
How to Integrate Google Analytics with FeedbackChimp

Learn how to integrate Google Analytics with FeedbackChimp.

Avatar of tanazmasaba06
Written by tanazmasaba06
Last updated Nov 18, 2024
Integrating Google Analytics with FeedbackChimp allows you to gain deeper insights into how users interact with your Feedback Portal.
By connecting Google Analytics, you can track user activity, measure engagement, and identify opportunities to improve your feedback management experience. FeedbackChimp supports integration with Google Analytics 4 (GA4), requiring the GA4 tracking ID.

Steps to Get Your Google Analytics 4 Tracking ID

To connect FeedbackChimp with Google Analytics, you first need your GA4 tracking ID. Follow these steps to retrieve it:
  1. Go to Google Analytics and log in with your account credentials.
  2. In the Admin settings of your GA4 property, go to the Data Streams section under the Property column.
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    💡 Tip: Click Add Stream if you don’t already have one set up for your FeedbackChimp Feedback Portal. Learn how to do it here.
  3. From the Data Stream, you’ll see the Measurement ID in the data stream details (e.g., G-XXXXXXXXXX).
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  4. Copy this Measurement ID as it will be used to connect Google Analytics with FeedbackChimp.

Setting up the Google Analytics Integration in FeedbackChimp

  1. From your FeedbackChimp dashboard, navigate to Settings and select Integrations.
  2. Scroll down to the Analytics Tools section. Locate Google Analytics in the list of available integrations and click on it.
  3. On the Google Analytics integration page, paste your GA4 tracking ID (Measurement ID) into the designated field.
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  4. Click Save to complete the integration. FeedbackChimp will now begin sending tracking data to your Google Analytics property.

What You Can Track with Google Analytics

Once integrated, Google Analytics can help you track various user interactions on your Feedback Portal, including:
  • Page Views: Monitor how often users visit your Feedback Portal.
  • User Engagement: Track interactions such as feedback submissions, post views, and comment activity.
  • Traffic Sources: Identify where your users are coming from, such as direct links, social media, or email campaigns.
  • Custom Events: Track specific actions, such as upvotes or new feedback posts.

How to Remove the Google Analytics Integration

If you need to disconnect Google Analytics from FeedbackChimp:
  1. Go to Settings > Integrations in FeedbackChimp.
  2. Find Google Analytics in the list of integrations.
  3. Click the Uninstall button to stop sending data to Google Analytics.

Benefits of Integrating Google Analytics with FeedbackChimp

  • Understand User Behavior: Gain insights into how users interact with your Feedback Portal to identify trends and areas for improvement.
  • Optimize Engagement: Use data-driven insights to refine your feedback process and encourage more participation.
  • Measure Success: Track key metrics to evaluate the performance of your Feedback Portal and ensure it aligns with your goals.
Integrate Google Analytics with FeedbackChimp today to unlock actionable insights and improve your feedback management process!
For additional assistance or inquiries, please reach out to Customer Support.

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